What is an RTI code? A plain-English explainer

If you’ve dealt with prepayment meters in void properties, you’ve probably come across the term ‘RTI code’ — usually at the exact moment something isn’t working. It’s one of those bits of energy-industry jargon that nobody explains,...

SMET2 smart meters in social housing: the completeguide

Smart meters have been rolling out across the UK for over a decade, but the picture in socialhousing is more complicated than in owner-occupied homes. Tenancies change, properties sit void, prepayment is common, and meter estates are often a patchwork of old and new...

5 practical levers for cutting average void period length

Every day a property sits empty between tenancies costs money — in lost rent, in standingcharges on the energy supply, and in the staff hours spent moving the void through the system.For most social landlords, average void period length is one of the most closely...